What is lightweight, easy on the environment, free, and full of fun, helpful information that will make your life easier?

It is the Big Pigalog® 2012 online catalog.

Now finding the tools to make your job easier is just a mouse click away. PIG® Mat, Spill Kits, Wipers, Personal and Plant Safety, and much more are all online and ready for your perusal.

The Big Pigalog® 2012 catalog is packed full of amazing products, great deals, important information and, of course, lots of PIG® fun.

Check out the new Big Pigalog® 2012 online catalog for everything you need to keep your workplace clean and safe.

For those who love that new Big Pigalog® catalog smell and relish the feeling of the Big Pigalog® catalog in your hands, just call 1-800-HOT-HOGS® or send a request online.

Whether online or in-hand, the Big Pigalog® 2012 catalog is sure to be a PIG® hit!

A New Pig customer happened to mention to his account manager, Robbin, that his seven-year-old son had an impossible Christmas wish: a Hulk Hogan action figure with Barbie-type hair.

Wait, did I say impossible? Not for Andy James, New Pigger extraordinaire armed with materials including PIG® Repair Putty. Watch the video, Brother!

I received this email and picture today from Burt, a member of our PIG® Panel, a group of customers kind enough to regularly give us feedback to help us constantly improve.  He gave permission for us to share this.

Thoinks very much, Burt! We hope your family gets power back soon. We’re glad that this promotional item has been useful!

I thought I would share a photo my daughter took of me wearing one of your PIG® LED Hats the other night while grilling outside. We’ve been without power here in Connecticut since Saturday due to the snow storm we had where we got over 15” of wet, heavy snow. The snow took down trees and power lines and we’ve been without power and heat since. Since it was pitch black outside (as well as inside), the LED Hat really has come in handy for not just grilling, but simply getting around the house at night. Even though all of your products are great, including the promo products, this one has most definitely been a life saver over the last week.

It’s true that the more often a piece of information is repeated, the more likely a person is to remember it. Take the number 3349.

3349 does not seem significant. In fact, it is hard to connect 3349 to anything. A person would be hard-pressed to even come up with a correlation to 3349.

But 3349 is important. Why is 3349 so important? Because 3349 is the booth number for New Pig at the National Safety Council’s 2011 Congress and Expo in Philadelphia, PA from October 31 to Nov. 2.

So stop by booth 3349 to meet the New Pig team who will be sharing great innovative solutions to keep your workplace safe, clean and productive.

You can even get your first look at PIG® Grippy® Mat– the revolutionary absorbent mat that stays put no matter what™.

Hope to see you there (at booth #3349, of course)

Our hearts go out to the victims of the tornadoes in the Southern U.S. this week.

Below are excerpts from just one of the emails that we’ve received from customers in that region (published with permission). So much devastation in just a few sentences. Thoughts and prayers for everyone involved.

It went North of my house, and we still have power.

My oldest daughter lost power yesterday morning, so she is with us.

It looks like a war zone from Mississippi to Georgia.

The darn things just kept coming, one after another. And, in between, the wind would be howling, then as if a switch was thrown it got deathly silent … and you knew it was time for more prayers …

All our personnel are alive, some are missing relatives. After the Big One went through, there were people looting despite the warning sirens. The National Guard are deployed for Search & Rescue but also to stop the looting.

I have my chainsaw, gas and water in the truck. We are leaving in a little bit to go and cut trees off people’s houses when the Guard lets us through.

I got a surge of pride today from an online product review. TimL left the following comment on the page for PIG® Oil-Only Absorbent Mat (bolding added). Thanks, Tim!

We have been useing Pig Mats for quite a few years now. They have always done a great job, when used for what they are designed for. We have had other companies attempt to sell to us, and give us samples. The sells pitch usualy starts out with “Our product is as good as New Pig.” Thier products are usualy smaller and/or lighter, they do not realy compare. I believe that if you want the best buy from the people that others try to compare themselves to.

Below are two emails from the same customer that I have permission to share. I’m very happy to do so, even though it involved a problem with one of our products designed to pull dirt off shoes and wheels that pass over it. The customer liked how we resolved the issue.

Thanks to New Pigger Mike Kinney for making a trip to the customer site and showing exactly what kind of company New Pig is!

Hi Folks,

I just wanted to send a follow up e-mail about the way your company took action about the safety issue that started occurring a few months ago with your product of the Sticky Steps® Mat. I have dealt with Betty for over 20 years and I have never complained before; however the quality of the Sticky Steps Mat changed by not being a smooth surface, causing a potential trip hazard rather than cleaning the bottom of your shoes. Betty took immediate action and contacted Mike who wasted no time in contacting me and investigating the situation. Mike took the time and went through his inventory and even made a trip here to see our stock of Sticky Steps® Mats. Mike went through each box and said that the product is unacceptable and said that he has already taken action with the supplier and switched to a better quality vendor. Mike also said for me to call Betty and tell her how many boxes that we have in stock and throw them away and Pig will replace all of the Mats for free. This shows that your company (PIG) stands behind their products and will not tolerate any kind of a safety issue. It is an honor to do business with a company such as yours who stands behind their product.

Please pass this to the owner of your company.

THANKS

Here’s a follow-up email received just yesterday:

Hi Folks,

WOW … what a difference in the packaging and the quality of the Sticky Steps® Mat. Night and day difference in all aspects of the product. Thanks again for your quick action to take care of the issues with this product. You are a great company to work with and understand our needs in the working field.

THANKS

The email below (shared with permission, name of customer and company withheld, emphasis carried over from the original) set all of New Pig oinking. We’re happy to have satisfied this customer and this site; it’s what we aim for with every customer contact!

Good afternoon.

Please see that this feedback is circulated to your staff members.

In the past 6 months, I have worked with New Pig to order a variety of spill containment supplies for our manufacturing plant. My experience has been extremely positive thus far, for the following reasons:

1) GREAT product selection – anything related to spill supplies, I have been able to find on your site

2) GREAT product quality – from what I have seen, everything appears to be durable and trustworthy. I am glad to have it in the plant.

3) Very reasonable pricing – the values are very similar to what we would pay for similar products from in-city

4) Very good lead times – we have had the shipments within 1 week without exception. (And sometimes within only 2 days!)

5) INCREDIBLE, PHENOMENAL, and NOTHING-LESS-THAN-AMAZING CUSTOMER SERVICE!!! In the last 6 months, I have placed between 15 and 20 phone calls to your people, and in all but 1 case, I have received accurate answers to my questions over the phone! In the other case, I was called back promptly.

When wondering what protective gloves and suits would be best, I sent some of our MSDSs to your technical staff, and they assisted me in selecting the exact suits / gloves we needed for our application / chemicals. Your people are VERY knowledgeable, and VERY friendly, CONSISTENTLY!

Finally, your money-back guarantee is unbeatable. We had a spill pallet that was ordered incorrectly, which had unfortunately – by the time we realized it – been used. Your customer service reps were still willing to refund the money, even though they could not take back the pallet! INCREDIBLE! UNHEARD OF!!

No lie: NewPig is THE BEST company (overall) that I have EVER DEALT WITH, in either my personal or professional life!! I look forward to opportunities to dial 1-800-HOT-HOGS!!! I MEAN THAT!!

I am recommending your company to everyone I meet who uses spill supplies. I am EXTREMELY impressed, and look forward to many future dealings with New Pig! (Notable mention to Jennifer and James in the technical department, who have been helpful on numerous occasions). Your people are worth any reward / recognition you are able to give them.

Many thanks again!

Most sincerely,

Facilities Engineer

Following is a transcript of a call to our 1-800-HOT-HOGS® order line that we haven’t received yet.

But we could … any minute now …

Thoinks for calling New Pig! How can I help you?

I need a pig.

A PIG® Mat?

No, that doesn’t sound right.

A pad for absorbing leaks or spills?

No, this is sort of a cylinder.

PIG® Mat comes in rolls, too.

No, this is a solid cylinder, like a tube.

A PIG® Sock? It’s tubular and also for cleaning and comes in different diameters: 3 inches, 5 inches, 10 inches …

10 inches sounds right. It’s for cleaning the inside of an oil pipeline.

Oh, that kind of pig! I’m so sorry, but we don’t carry that kind.

Image © Jim Parkin – Fotolia.com

Isn’t this New Pig?

Ab-sow-lutely.

The place for industrial cleaning and maintenance?

None swine-er!

But you don’t carry pigs?

I know it’s ironic, but you need a pig for maintaining a pipeline, also called pigging, and that’s not our area of expertise. We focus on leaks and spills. Sorry!

Do you know any experts on “pigging”?

I can refer you to an excellent website: ppsa-online.com. The Pigging Association!

The Pigging Association! This is too much.

Too much, or may I give you a piece of trivia?

Fire away.

Pipeline pigs figure into three James Bond movies.

Get out.

Bond does use a pig to get out—of a tight spot—in Diamonds Are Forever. Also check out The Living Daylights and The World Is Not Enough.

Do you sell those movies?

Sorry!

Just kidding. Bye now.

Best wishes! Thoinks again for calling!

The world needs more of what you see below: Smiles being created.

That’s marketing guru Lois Geller in the PIG® Hat sent to her by yours truly. She’s talking about The Pig Blog at a marketing conference (see me in the slide???!!!). She said everyone wanted her hat.

Good news, you Lid Lovers! We’re always offering some kind of gift with a purchase at newpig.com. That PIG® Hat could be yours yet!

Lo, thanks for talking up New Pig and for giving permission to post this photo! See ya on Twitter!